Welcome to NurseLink
What is Nurselink? Who is Nurselink intended for? What are the benefits of Nurselink?
Account Setup and Settings
How do I create an account as a Healthcare Professional? How do I create an account for my Healthcare Facility? What information do I need to complete my professional profile? What information do I need to complete our facility's profile? How long does it take for my account and credentials to be verified? How do I permanently delete my account? How do I change my password?
Platform Basics
What devices are supported by NurseLink? What are the fees or pricing plans for using NurseLink? What are the key features for Healthcare Professionals? What are the key features for Healthcare Facilities?
Shifts and Scheduling
How are professionals matched and selected for shifts? How do I accept and confirm a shift offer? How is pre-shift information shared between facilities and professionals? What is the policy for canceling a shift? What are the technical requirements for completing a shift? How do I report an issue if one occurs? How does post-shift communication work? Does completing more shifts improve my standing on the platform?
Payments and Rewards
How do I get paid for my shifts? How can I view my payment history? What should I do if I have a question about a payment? What are Nurselink Tokens?
Support
What should I do if I can't log in? How to Report a Technical Issue? How do I contact the support team? How does Nurselink handle my personal information?
FAQ
What is NurseLink and how is it different from a traditional staffing agency? Is NurseLink available in my city/state? How can I make my profile stand out to get chosen for the best shifts? How do you vet your healthcare professionals to ensure they are qualified and reliable? Is NurseLink only for nurses?

What information do I need to complete our facility's profile?

After your facility's account has been confirmed, completing your profile is the most important next step to ensure successful use of NurseLink. This guide will help you set up your facility's account for optimal performance.

How to Access Your Profile Settings:

  1. Log in to your NurseLink facility account.

  2. Navigate to the top-right corner of the screen and click on "Settings."

1. Profile Compliance

  • Upload a Professional Facility Logo: A clear, professional logo helps build brand recognition and makes your facility's profile easily identifiable.

  • Set Up Tax and Financial Information: NurseLink simplifies financial management. In this section, you can customize your facility's tax and payment settings to stay organized.

- Tax Identification Number (TIN/EIN): Your facility's official tax identification number.
- Tax Information Frequency: Choose how often you want to receive tax-related information.
- Notification Channels: Select how you wish to be notified (Email, SMS, or In-app notification).
- Reminder Timing: Set reminders for important tax deadlines.
- Withholding Frequency: Specify your preferred frequency for tax withholding.

Once you have set your preferences, click "Confirm and Save." Based on your choices, NurseLink will automatically send you the information you need for tax reporting.

Verify Facility Email Address & Phone Number: Ensure your facility's contact information is correct and verified. This is crucial for receiving important notifications and essential communications from NurseLink.

2. Account

In this section, you can provide a brief overview of your medical center.

3. Platform

This section is dedicated to managing your account's technical and security settings. Here you can easily:

- Change Your Passcode: Update your passcode for secure access.
- Change Your Password: Reset or update your password.
- Manage Active Sessions: View and manage the devices where your profile is currently logged in.
- Access Important Agreements: Review key documents such as the Non-Solicitation Agreement, Privacy Policy, and Terms and Conditions.
- Manage Your Notification Preferences։ Choose how you receive alerts by selecting Email, SMS, or both.

Please note: In-app notifications are enabled by default to ensure you receive all important updates.

Related Articles
  • What are the benefits of Nurselink?
  • How do I create an account for my Healthcare Facility?
  • How are professionals matched and selected for shifts?
  • How is pre-shift information shared between facilities and professionals?
  • What is the policy for canceling a shift?
  • How do I change my password?