Account Setup and Settings
How do I create an account as a Healthcare Professional?
How do I create an account for my Healthcare Facility?
What information do I need to complete my professional profile?
What information do I need to complete our facility's profile?
How long does it take for my account and credentials to be verified?
How do I permanently delete my account?
How do I change my password?
Shifts and Scheduling
How are professionals matched and selected for shifts?
How do I accept and confirm a shift offer?
How is pre-shift information shared between facilities and professionals?
What is the policy for canceling a shift?
What are the technical requirements for completing a shift?
How do I report an issue if one occurs?
How does post-shift communication work?
Does completing more shifts improve my standing on the platform?
FAQ
What is NurseLink and how is it different from a traditional staffing agency?
Is NurseLink available in my city/state?
How can I make my profile stand out to get chosen for the best shifts?
How do you vet your healthcare professionals to ensure they are qualified and reliable?
Is NurseLink only for nurses?