Welcome to NurseLink
1. What is Nurselink? 2. Who is Nurselink intended for? 3. What are the benefits of Nurselink?
Account Setup and Settings
1. How do I create an account as a Healthcare Professional? 2. How do I create an account for my Healthcare Facility? 3. What information do I need to complete my professional profile? 4. What information is required to set up our facility's profile? 5. How long does it take for my account and credentials to be verified? 6. How do I deactivate or permanently delete my account?
Shifts and Scheduling
1. How are professionals matched and selected for shifts? 2. How do I accept and confirm a shift offer? 3. How is pre-shift information shared between facilities and professionals? 4. What is the policy for canceling or rescheduling a shift? 5. What are the technical requirements for completing a shift (e.g., transcriptions)? 6. How do I report a technical issue if one occurs? 7. How does post-shift communication work? 8. Does completing more shifts improve my standing on the platform?
Payments and Rewards
1. How do I get paid for my shifts? 2. How can I view my payment history? 3. What should I do if I have a question about a payment? 4. What are Nurselink Tokens?
Support
1. What should I do if I can't log in? 2. How to Report a Technical Issue? 3. How do I contact the support team? 4. How does Nurselink handle my personal information?
FAQ
1. What is NurseLink and how is it different from a traditional staffing agency? 2. Is NurseLink available in my city/state? 3. How can I make my profile stand out to get chosen for the best shifts? 4. How do you vet your healthcare professionals to ensure they are qualified and reliable? 5. Is NurseLink only for nurses?
Platform Basics
1. What devices and browsers are supported by NurseLink? 2. What are the fees or pricing plans for using NurseLink? 3. What are the key features for Healthcare Professionals? 4. What are the key features for Healthcare Facilities?

2. How can I view my payment history?

Your Nurselink Wallet is your central hub for tracking all your earnings and payments. Here, you can find a detailed history of every transaction from completed shifts and referral bonuses.

How to Find Your Payment History

To view your financial records, simply navigate to the Wallet section from your main dashboard. The primary history of your payments is located in the Transactions table.

Understanding Your Transaction History

  • Description: This column identifies the transaction. The information shown depends on your account type:

    • For Healthcare Professionals: You will see the name of the healthcare facility where you worked, along with a unique transaction ID for your records.

    • For Healthcare Facilities: You will see the name of the professional you paid for the shift, along with a unique transaction ID for your records.

  • Amount: The exact amount paid or earned for that specific transaction.

  • Date: The date the payment was initiated.

  • Status: This shows the current state of the payment. You will see statuses like Processing (meaning the payment is on its way) or Completed.

How to Find a Specific Transaction

If you need to find a specific payment, you can use the tools at the top of the Transactions table:

  • Search: Use the Search bar to quickly find a transaction by name or transaction ID.

  • Filter by Date: Click the calendar icon to select a specific date or a date range to narrow down your transaction history.