Welcome to NurseLink
What is Nurselink? Who is Nurselink intended for? What are the benefits of Nurselink?
Account Setup and Settings
How do I create an account as a Healthcare Professional? How do I create an account for my Healthcare Facility? What information do I need to complete my professional profile? What information do I need to complete our facility's profile? How long does it take for my account and credentials to be verified? How do I permanently delete my account? How do I change my password?
Platform Basics
What devices are supported by NurseLink? What are the fees or pricing plans for using NurseLink? What are the key features for Healthcare Professionals? What are the key features for Healthcare Facilities?
Shifts and Scheduling
How are professionals matched and selected for shifts? How do I accept and confirm a shift offer? How is pre-shift information shared between facilities and professionals? What is the policy for canceling a shift? What are the technical requirements for completing a shift? How do I report an issue if one occurs? How does post-shift communication work? Does completing more shifts improve my standing on the platform?
Payments and Rewards
How do I get paid for my shifts? How can I view my payment history? What should I do if I have a question about a payment? What are Nurselink Tokens?
Support
What should I do if I can't log in? How to Report a Technical Issue? How do I contact the support team? How does Nurselink handle my personal information?
FAQ
What is NurseLink and how is it different from a traditional staffing agency? Is NurseLink available in my city/state? How can I make my profile stand out to get chosen for the best shifts? How do you vet your healthcare professionals to ensure they are qualified and reliable? Is NurseLink only for nurses?

What are the technical requirements for completing a shift?

These are the essential steps you must follow for each task.

1. Access the Task: Navigate to the Tasks section on NurseLink and open the specific task you need to perform.
2. Review Patient and Task Details: You will see the patient's information and the list of tasks. Tap or click "Get Started."

Task. get started

3. Location and Communication:- The platform will display a map. You can use this to inform the patient about your estimated arrival time (e.g., "in 15 minutes").
- To proceed, tap or click "Let's Go."
Let's go

4. Check-in: The system will track the time duration of your journey. Upon arrival, tap or click "Check in."

check in

5. Visit Duration Tracking: Following check-in, the platform will automatically track the duration of your visit.
6. Task Comments (Optional): For each task listed, you can add comments if there's any specific detail or note required.
7. Check Out and Report: Once all tasks are completed or addressed, tap or click "Check out and Report."

check out

8. Voice Reporting (Optional): At this stage, if you prefer, you can also leave a voice comment or report. Tap or click "Next"to continue.
Record

9. Final Review and Submission: In the final step, you'll see a summary of your completed task. Tap or click "Complete and Share" to finalize and submit your report.
Complete

After submission, your completed task will be moved to the "IN REVIEW" board within the Task section. The healthcare facility will receive a notification that the task is finished. Once they approve it, your payment will be processed immediately.

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