Welcome to NurseLink
What is Nurselink? Who is Nurselink intended for? What are the benefits of Nurselink?
Account Setup and Settings
How do I create an account as a Healthcare Professional? How do I create an account for my Healthcare Facility? What information do I need to complete my professional profile? What information do I need to complete our facility's profile? How long does it take for my account and credentials to be verified? How do I permanently delete my account? How do I change my password?
Platform Basics
What devices are supported by NurseLink? What are the fees or pricing plans for using NurseLink? What are the key features for Healthcare Professionals? What are the key features for Healthcare Facilities?
Shifts and Scheduling
How are professionals matched and selected for shifts? How do I accept and confirm a shift offer? How is pre-shift information shared between facilities and professionals? What is the policy for canceling a shift? What are the technical requirements for completing a shift? How do I report an issue if one occurs? How does post-shift communication work? Does completing more shifts improve my standing on the platform?
Payments and Rewards
How do I get paid for my shifts? How can I view my payment history? What should I do if I have a question about a payment? What are Nurselink Tokens?
Support
What should I do if I can't log in? How to Report a Technical Issue? How do I contact the support team? How does Nurselink handle my personal information?
FAQ
What is NurseLink and how is it different from a traditional staffing agency? Is NurseLink available in my city/state? How can I make my profile stand out to get chosen for the best shifts? How do you vet your healthcare professionals to ensure they are qualified and reliable? Is NurseLink only for nurses?

How does post-shift communication work?

Post-shift communication on NurseLink is facilitated through our secure and integrated messaging system, Smart Connect, which ensures protected information exchange, allowing both healthcare professionals and medical facilities to easily connect for any necessary follow-ups or discussions regarding post-shift matters. 

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