Welcome to NurseLink
1. What is Nurselink? 2. Who is Nurselink intended for? 3. What are the benefits of Nurselink?
Account Setup and Settings
1. How do I create an account as a Healthcare Professional? 2. How do I create an account for my Healthcare Facility? 3. What information do I need to complete my professional profile? 4. What information is required to set up our facility's profile? 5. How long does it take for my account and credentials to be verified? 6. How do I deactivate or permanently delete my account?
Shifts and Scheduling
1. How are professionals matched and selected for shifts? 2. How do I accept and confirm a shift offer? 3. How is pre-shift information shared between facilities and professionals? 4. What is the policy for canceling or rescheduling a shift? 5. What are the technical requirements for completing a shift (e.g., transcriptions)? 6. How do I report a technical issue if one occurs? 7. How does post-shift communication work? 8. Does completing more shifts improve my standing on the platform?
Payments and Rewards
1. How do I get paid for my shifts? 2. How can I view my payment history? 3. What should I do if I have a question about a payment? 4. What are Nurselink Tokens?
Support
1. What should I do if I can't log in? 2. How to Report a Technical Issue? 3. How do I contact the support team? 4. How does Nurselink handle my personal information?
FAQ
1. What is NurseLink and how is it different from a traditional staffing agency? 2. Is NurseLink available in my city/state? 3. How can I make my profile stand out to get chosen for the best shifts? 4. How do you vet your healthcare professionals to ensure they are qualified and reliable? 5. Is NurseLink only for nurses?
Platform Basics
1. What devices and browsers are supported by NurseLink? 2. What are the fees or pricing plans for using NurseLink? 3. What are the key features for Healthcare Professionals? 4. What are the key features for Healthcare Facilities?

4. What are Nurselink Tokens?

NurseLink Tokens are our way of saying thank you for your hard work and dedication. They are rewards you earn for being an active professional on the NurseLink platform.

Each NurseLink Token has a value of $0.50 USD.

Earning Tokens is automatic and happens in two primary ways:

  • By Completing Shifts: First, you must have an active and approved profile on NurseLink. Once your profile is ready, you will automatically earn Tokens for every single shift you successfully complete. The more you work, the more you earn!

  • By Referring Colleagues: Help our community grow by inviting other qualified professionals. When you refer someone, you will earn Tokens for every single shift they complete, creating a continuous reward for your successful referral.

You can easily track your rewards by visiting the Wallet section in your NurseLink profile. There, you can see your real-time Token balance, and view a full history of how you've earned them.

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