Welcome to NurseLink
What is Nurselink? Who is Nurselink intended for? What are the benefits of Nurselink?
Account Setup and Settings
How do I create an account as a Healthcare Professional? How do I create an account for my Healthcare Facility? What information do I need to complete my professional profile? What information do I need to complete our facility's profile? How long does it take for my account and credentials to be verified? How do I permanently delete my account? How do I change my password?
Platform Basics
What devices are supported by NurseLink? What are the fees or pricing plans for using NurseLink? What are the key features for Healthcare Professionals? What are the key features for Healthcare Facilities?
Shifts and Scheduling
How are professionals matched and selected for shifts? How do I accept and confirm a shift offer? How is pre-shift information shared between facilities and professionals? What is the policy for canceling a shift? What are the technical requirements for completing a shift? How do I report an issue if one occurs? How does post-shift communication work? Does completing more shifts improve my standing on the platform?
Payments and Rewards
How do I get paid for my shifts? How can I view my payment history? What should I do if I have a question about a payment? What are Nurselink Tokens?
Support
What should I do if I can't log in? How to Report a Technical Issue? How do I contact the support team? How does Nurselink handle my personal information?
FAQ
What is NurseLink and how is it different from a traditional staffing agency? Is NurseLink available in my city/state? How can I make my profile stand out to get chosen for the best shifts? How do you vet your healthcare professionals to ensure they are qualified and reliable? Is NurseLink only for nurses?

What are the key features for Healthcare Professionals?

NurseLink offers a suite of powerful features designed to give you control, flexibility, and efficiency in your career.

1. Dashboard Section
Your Dashboard serves as your central hub for managing your work.

Key Points
- Received Invitations: All shift offers are clearly listed, allowing you to quickly see new opportunities.
- Work Metrics: Visual representations and numbers showing your completed work and upcoming schedule.
- Calendar Integration: A clear view of your booked shifts and availability, so you always know when and where you're scheduled to work.

2. Calendar Section
Your Calendar is your personalized schedule, providing a visual overview of your upcoming shifts.

- Larger visual displays: Each entry is clearly highlighted within the calendar grid.
- Detailed descriptions: For each scheduled shift, you can view important information such as the patient's name, address, the specific tasks involved, and the confirmed date and time.

This section ensures you have a clear and organized view of your commitments, helping you manage your schedule effectively.

3. Tasks
The Tasks section provides a centralized hub for managing all your assigned tasks.

Boards
- General: This board displays all your tasks, regardless of their current status.
- In Progress: Here you'll find tasks that are currently being worked on.
- In Review: Tasks in this board have been completed but are awaiting final approval or verification.
- Completed: This board lists all tasks that have been successfully approved and finalized.

This organized view helps you track your workflow, monitor progress, and understand the status of each task.

4. Facilities
The Facilities section is your dedicated space to easily track your job history.

This section provides you with:
- A Comprehensive List of Facilities: See all the healthcare facilities you are affiliated with.

For each facility, you can quickly view:
- Company Name: The name of the healthcare organization.
- Affiliation: Your status with the facility (e.g., Contractor).
- Specialization: Any specific areas of expertise relevant to your work at that facility.
- Arrangement/Date: Information about your arrangement or the date of a specific assignment.
- Representative: The contact person at the facility.
- Contacts: Essential contact information, including email addresses and phone numbers.
- Status: Whether a particular assignment is 'New,' 'Completed,' or has another status.

5. Smart Connect Section
This section is designed to facilitate seamless communication between you and healthcare facilities.

This feature allows you to:
- Establish Contact: Easily connect with medical facilities if you have any inquiries.
- Pre-Visit Questions: Ask for clarification or additional information before your shift begins.
- During-Visit Support: Reach out for assistance or to provide updates while you are on duty.
- Post-Visit Follow-up: Communicate with facilities after completing a visit, if necessary.

Smart Connect ensures that you can get the support and information you need, whenever you need it, for a smoother and more efficient experience.

6. Transcriptions
The Transcriptions section is a powerful tool designed to streamline your documentation process and ensure accurate record-keeping.

Through this section, you can:
- Record New Transcriptions: Simply press the "Record" button to capture your voice with ease. You can then select the relevant task.
- Upload Audio Files: Drag and drop your audio files (maximum size 50MB, WAV or FLAC) into the designated area, select the associated task, and transcribe.

This feature ensures that you can efficiently document your visits, and maintain accurate records.

7. Wallet Section
The Wallet is your financial hub within NurseLink, designed to manage all payment-related processes and your collected tokens. It provides a secure and transparent way to track your earnings and manage your funds.

This section allows you to:
- Track Earnings: Review a detailed history of your earnings,
- View Balance: Check your current balance and see the total amount received.
- Search Transactions: Easily find specific transactions by using the search bar.
- Manage Tokens: Keep track of your NurseLink token count and see your total amount in US Dollars. You can also find out "How to Spend" your tokens.
- Transfer Funds: Move your earned money directly from your NurseLink Wallet to your linked debit card or personal bank account.
- View Referrals: See your referral activity, including details about referred nurses and patients, along with associated dates, tokens, and amounts.

The Wallet section ensures you have full visibility and control over your financial activity on NurseLink.

8. Membership
This section allows you to explore and manage your NurseLink membership plans.

Here you can:
- View Available Plans: Browse through all the membership plans NurseLink offers.
- Activate Plans: Choose and activate the plan that best suits your needs.
- Manage Plan Details: Once a plan is activated, you can view its specifics, including details related to your next month's renewal.

9. Referrals
The Referrals section is your portal to earn rewards by connecting new healthcare professionals and patients to NurseLink. It's a simple way to grow your network and get rewarded for your contributions.

Key Features and Benefits:
- Direct Invitations: You can directly invite contacts by entering their email address and sending an invitation.
- Total Referrals: See the total number of professionals or patients you've successfully referred.
- Lifetime Incentives: View your accumulated earnings from referrals, both in cash and NurseLink tokens.

By leveraging the Referrals section, you can not only help others find valuable opportunities but also boost your own earnings and rewards within the NurseLink community.

Related Articles
  • What are the key features for Healthcare Facilities?
  • What is NurseLink and how is it different from a traditional staffing agency?
  • How do you vet your healthcare professionals to ensure they are qualified and reliable?
  • Is NurseLink only for nurses?