Welcome to NurseLink
1. What is Nurselink? 2. Who is Nurselink intended for? 3. What are the benefits of Nurselink?
Account Setup and Settings
1. How do I create an account as a Healthcare Professional? 2. How do I create an account for my Healthcare Facility? 3. What information do I need to complete my professional profile? 4. What information is required to set up our facility's profile? 5. How long does it take for my account and credentials to be verified? 6. How do I deactivate or permanently delete my account?
Shifts and Scheduling
1. How are professionals matched and selected for shifts? 2. How do I accept and confirm a shift offer? 3. How is pre-shift information shared between facilities and professionals? 4. What is the policy for canceling or rescheduling a shift? 5. What are the technical requirements for completing a shift (e.g., transcriptions)? 6. How do I report a technical issue if one occurs? 7. How does post-shift communication work? 8. Does completing more shifts improve my standing on the platform?
Payments and Rewards
1. How do I get paid for my shifts? 2. How can I view my payment history? 3. What should I do if I have a question about a payment? 4. What are Nurselink Tokens?
Support
1. What should I do if I can't log in? 2. How to Report a Technical Issue? 3. How do I contact the support team? 4. How does Nurselink handle my personal information?
FAQ
1. What is NurseLink and how is it different from a traditional staffing agency? 2. Is NurseLink available in my city/state? 3. How can I make my profile stand out to get chosen for the best shifts? 4. How do you vet your healthcare professionals to ensure they are qualified and reliable? 5. Is NurseLink only for nurses?
Platform Basics
1. What devices and browsers are supported by NurseLink? 2. What are the fees or pricing plans for using NurseLink? 3. What are the key features for Healthcare Professionals? 4. What are the key features for Healthcare Facilities?

4. How does Nurselink handle my personal information?

Your privacy and the security of your personal information are top priorities at Nurselink. We are committed to handling your data responsibly and transparently.

Nurselink does not sell your personal information to any third parties.

How We Use Your Information

We only use your information when it is necessary to operate our platform and provide our core services. This includes:

  • Connecting Professionals and Facilities: Sharing your professional qualifications, and availability with healthcare facilities to help you get matched with perfect-fit shifts.

  • Processing Payments: Using your information to ensure you are paid instantly and accurately right after completing a shift.

  • Ensuring Platform Functionality: Working with trusted technical partners to maintain, secure, and improve the services we provide to you.

Our Commitment to Your Privacy

We are committed to protecting your data and complying with all relevant privacy laws, including HIPAA for secure communications.

For a complete overview of our data practices, we encourage you to review our official Privacy Policy.